Neither fire nor wind, birth nor death can erase our good deeds. -Buddha When I do good, I feel good; when I do bad, I feel bad. That's my religion. -Abraham Lincoln Going to bed at night with a clear conscious is one of the most valuable things any human being can have in his life. It’s something I think we all aspire to, whether we are aware of it or not. With the chaos of the global economic crises of the past couple years, and some of our largest, most respected institutions going … [Read more...]
Customer Service the Old-Fashioned Way
Did you ever wonder what happened to customer service? Sometimes I think I’ll go crazy the next time I receive one of those automatic-response emails or hear, “dial one for technical services, dial two for international queries…” Where did all the human beings go? There are more people than ever inhabiting this planet. More goods, more services, and you’d think surely more people working to help you out. What on earth happened? With quickly-evolving technologies and new industries … [Read more...]
Identifying the Real McCoy
When you need a plumber (or a hair stylist, specialist doctor or SEO expert for that matter), how do you go about finding one? There’s the telephone book, of course, and these days even some plumbers have websites. But who spends time flipping through the yellow pages anymore? If you are like me you simply ask your friends and family who they use. Recommendations are an incredible tool. And online...well that’s a different story. Many of the services we require don’t need to be rendered … [Read more...]