Personal Branding

Did you ever wonder what happened to customer service?  Sometimes I think I’ll go crazy the next time I receive one of those automatic-response emails or hear, “dial one for technical services, dial two for international queries…” Where did all the human beings go? There are more people than ever inhabiting this planet.  More goods,…

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We’ve heard it before — If you do what you love, the money will come eventually, one way or another. As we mature in what can be a soul-wrenching cut-throat business environment, most of us lose faith in this hoped-for precept.  We learn to hedge our bets.  We have fall-backs.  We create a plan B, and…

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It’s absolutely never too late to grab hold, develop your expertise, and profit from what you enjoy. Beyond the obvious fears, the ever-changing technologies can make this task even more daunting. But the truth is that the internet can only help you develop and grow your expertise, as well as market and profit from it.

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Recently I flew on V Australia (Virgin) to LA for a 2010 planning meeting.  I was reminded of how to be exceptional.  I ordered a glass of wine, and after visiting the charming on-board toilet, I was hanging out doing a bit of in-flight sexy leg stretches nearby. The flight attendant found me with my…

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